Why do I get a 'CSS Error' message when I attempt to backup or import my DVD?
The DVD that you are attempting to back up or import is encrypted with CSS. CSS is an encryption mechanism used to prevent copying of DVD movies. The use of DVD decryption software is illegal in the United States and some other countries.

Not all movies are CSS protected.
Many movies are not CSS protected. Some commercial DVDs, public domain movies, your home movies,  and content that you have recorded on your set-top DVD recorder are not CSS protected. You can use Video Vault to make a backup of or import from DVDs that you have created and of non-CSS protected video or movies.

Bamboo Technology LLC cannot distribute DVD decryption software.
Bamboo Technology LLC will not distribute or provide a link to decryption software. DVD ripper or decryption software allows your computer to read CSS encrypted data on a DVD movie before the process of making a backup copy or importing.

If you live in a country where you are allowed to use DVD decryption software, you can use Google or another search engine to locate such software, download it and use it for purposes permitted in your country. If you are allowed to download a DVD decrypter and make a backup copy of CSS protected content, you can only do so for your own fair use and international copyright laws still apply. You are responsible for knowing and complying with all applicable copyright laws in your country, and Bamboo Technology LLC can make no warranty or representation about the legality of DVD decryption software.

DVD decryption software found on the Internet and developed by independent third parties such as ANYDVD are not distributed by or in any way associated with Video Vault or Bamboo Technology LLC. Bamboo Technology LLC cannot warrant that such software will be compatible with Video Vault, and does not provide support for such third party ripping software.